Frequently asked questions - Landlords
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I have a letting agent working on my behalf, do I need to become accredited?
The short answer is yes.
Agents work on behalf of their clients (landlords) so unless you have a very special legal agreement in place (like some leasing agreements for example) you, as the … more
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Can my letting agent complete the accreditation on my behalf?
No. DASH is a landlord based accreditation scheme and therefore each member must complete the process themselves. The DASH team can provide any assistance you require and additional learning … more
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Can my Letting Agent do the training course for me?
No. The training course is compulsory for all members to complete. Your agent is working to your instructions, so as a landlord you need to be aware of what the responsibilities and legal … more
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I am a Letting agent – how can I promote DASH Landlord Accreditation to my landlords?
We are asking all responsible agents to promote DASH Landlord Accreditation to their clients – there are a number of ways you can do this:
o For existing clients DASH can … more
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I am a Letting Agent – why do I need to know about DASH Landlord Accreditation?
Agents tell us that landlords who have a basic understanding of their legal requirements make the best clients as they are more open to the agent's suggestions re: on going repairs, appreciate the … more
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What if a landlord leaves my letting agency does their accreditation still stand?
Yes – it is the landlord themselves who become accredited and not the agent. However you may wish to let DASH know if a landlord leave yours management.
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What is the relationship between the Lincoln Trusted Landlord Scheme and DASH Landlord Accreditation?
What is the Lincoln Trusted Landlord Scheme?
The Lincoln Trusted Landlord Scheme is a badge that can be awarded to landlords who are accredited with one of the approved local, regional and national … more
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Our equality commitment
Equality and diversity is important to us because it means trying our best to treat people fairly and with dignity. It also means making sure that we remove barriers to equality for our employees and … more
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What area does the scheme cover?
DASH covers a large geographical area so please do call/email our team to see if you local authority recognises DASH Landlord Accreditation in their area.
dash@derby.gov.uk
01332 641111 more
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I have a question that isn’t listed here. How do I contact you?
Please contact the team on 01332 641111 or dash@derby.gov.uk who will be happy to answer any further questions you may have. more
