DASH Services

Shared services deliver numerous benefits, particularly with increasing pressures to reduce costs and do more for less.

Call B4 You Serve

Call B4 you Serve - A Service for the Private Sector Landlord

Here is a short video outlying the great work that CB4YS has achieved during it's initial set up

Please take a look:  CB4YS Interview

Call B4 You Serve is a specialist service for landlords considering seeking possession in the following Local Authority areas *:

  • Amber Valley
  • Ashfield 
  • Bassetlaw
  • Bolsover
  • Broxtowe
  • Chesterfield
  • Derby City
  • Erewash
  • Gedling
  • High Peak
  • Mansfield
  • Newark and Sherwood
  • North East Derbyshire
  • Rushcliffe
  • Staffordshire Moorlands
  • South Derbyshire

* (subject to change) 

These Local Authorities have been quick to recognise the importance of acting early when problems occur and can really see the benefits in supporting landlords to save tenancies by adopting practical solutions.


CB4YS is a new FREE of charge specialist service for landlords who are having difficulties with their tenancies who a number of reasons and are considering serving a S21 or S8 notice.

With over 10 years helping landlords in the private rented sectior DASH is ideally suited to understanding the real life difficulties faced by landlords in the marketplace


The CB4YS services include:


  • Support for landlords in what can be a very stressful time
  • Help to create a personalised housing plan agreed with the tenant.
  • Rent arrears assistance through Housing benefit services, Universal credit, local government homeless prevention funds and charities.
  • A financial assessment of tenants to maximise income to help ensure success moving forward.
  • Referrals and signposting to specialist services for more long-term support if needed
  • A mediation service between landlords, tenants and Local authorities.
  • Help and advice on leasing properties to arrange supported housing providers


If you are a landlord and need assistance andor more information about this service please contact Helen Scott

cb4ys@derby.gov.uk  or call 01332 641408 

If you are a Local Authority looking for innovative ways to support the landlords in your area and really want to save tenancies this model may suit your area. 

To discuss adopting the DASH toolkit and ways to start your own CB4YS service email helen.scott@derby.gov.uk and we can help you (via our consultancy service) 

To view the DASH Services – Call Before You Serve (CB4YS) Derby City Council Privacy Notices please visit https://www.derby.gov.uk/privacy-notice/

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