Damp, Mould and Healthy Homes – tenant awareness session
Duration: 1.5 hours - 2 hours
Delivery Method: Face to Face or Virtual
Who is this course for? Tenants & families of those renting (both social and privately renting)
Course Content:
This short session helps tenants understand what damp and mould are, why they happen, and what landlords are legally required to do under current housing standards and Awaab’s Law. The session also offers practical, gentle guidance on how tenants can reduce everyday moisture and report issues early — without implying blame.
The focus is on safety, confidence, and early action, using simple explanations, real‑world examples, and myth‑busting
Learning Outcomes:
1. Understand what damp and mould are — and why they matter
• Recognise the health impacts
• Understand the difference between condensation, penetrating damp, and rising damp
• Know why early reporting is important
2. Know their rights under Awaab’s Law and landlord obligations
• Understand the landlord’s duty to investigate and fix hazards
• Know expected response times and what “adequate action” looks like
• Recognise when a landlord is failing to meet legal standards
3. Identify signs of damp and mould in the home
• Spot early indicators before they worsen
• Understand what information to record when reporting
4. Understand how everyday activities contribute to moisture
• Learn how moisture builds up in normal daily life
• Understand how ventilation, heating, and household habits can help manage it
• Recognise what is reasonable for tenants to do
5. Apply practical tips to reduce and manage moisture
• Simple, low‑cost steps to reduce condensation
• How to ventilate effectively in winter
• How to manage drying clothes, cooking, and bathing moisture
6. Know how to report damp and mould effectively
• What to say, what to record, and how to escalate
• When to involve the local authority
Trainer Bio:
Our Tenant Trainer is a housing trainer with over 20 years’ experience supporting tenants and landlords to understand their rights and responsibilities. They began their career at Shelter, where they spent seven years as a Senior Trainer developing and delivering training for housing advisers on homelessness, disrepair, and tenants’ rights. That grounding in tenant advocacy continues to shape her clear, practical, and compassionate approach.
They later founded a lettings agency and worked as a landlord and property investor, giving them a rare insight into how issues look from both sides of the housing system. Since 2014 they ran their own training company, delivering accessible, engaging sessions for organisations across the private and social housing sectors.
They have also held non‑executive roles with Nomad, a Sheffield charity supporting young people into safe housing. Their blend of tenant‑focused experience and sector‑wide knowledge makes her a trusted, relatable trainer for tenants who want to feel informed and confident navigating their housing rights.
Pricing: Price on application we are only accepting 'Closed Chohorts' at this time
Next Course Dates: Now taking bookings for 2026
Click Here to enquire and register your interest
Combined: Can be combined with tenant education on Renters' Rights Act
Find more DASH Training Courses here: Click Here
Terms and Conditions: Click Here
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